Privacy Policy

1. Who we are

Eastmure & Associates Limited ("we", "us", "our") is a chartered accounting firm based in Christchurch, New Zealand. We provide accounting, tax, and business advisory services to individuals and businesses throughout Canterbury, Selwyn, and Waimakariri.

This privacy policy explains how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

2. Information we collect

We may collect the following types of personal information:

• Contact details — name, email address, phone number, postal address
• Financial information — income, expenses, tax records, and other financial data necessary to provide accounting services
• Business information — company details, IRD numbers, GST registration details
• Website usage data — pages visited, time on site, browser type (collected via Google Analytics)
• Communications — emails, messages, and notes from meetings or phone calls

3. How we collect information

We collect information:

• Directly from you when you contact us, complete our enquiry form, or engage our services
• From third parties such as the Inland Revenue Department (IRD), Companies Office, or other agencies where you have authorised us to act on your behalf
• Automatically through our website using cookies and analytics tools

4. How we use your information

We use your personal information to:

• Provide accounting, tax, and advisory services
• Communicate with you about your account or enquiry
• Meet our legal and regulatory obligations (including IRD requirements)
• Improve our website and services
• Send you relevant updates or newsletters (only with your consent)

We will not use your information for any purpose that is incompatible with the reason it was collected.

5. Sharing your information

We do not sell or rent your personal information. We may share it with:

• Inland Revenue Department (IRD) — as required to fulfil your tax obligations
• Companies Office / MBIE — for company registration and compliance matters
• Cloud software providers — such as Xero, which process data under their own privacy policies
• Professional advisers — lawyers or other specialists where necessary and with your knowledge

Any third parties we engage are required to handle your information in accordance with the Privacy Act 2020.

6. Cookies and analytics

Our website uses Google Analytics to understand how visitors use the site. This involves the use of cookies — small text files stored on your device. Analytics data is aggregated and does not personally identify you. You can opt out of Google Analytics by declining cookies when prompted, or by installing the Google Analytics opt-out browser add-on.

7. Storage and security

Your information is stored securely using industry-standard measures. We use reputable cloud-based accounting and practice management software with appropriate security controls. We retain client records for a minimum of seven years in accordance with IRD requirements, and dispose of information securely when it is no longer needed.

8. Your rights

Under the Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct any information that is inaccurate or incomplete
• Ask us to delete information we no longer need (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

9. Contact us

If you have any questions about this privacy policy or how we handle your personal information, please get in touch:

10. Changes to this policy

We may update this privacy policy from time to time. The current version will always be available on this page. We encourage you to review it periodically.